The following benefits are available to all
of our customers.
Key Features
Capabilities
The Largest Independent Company
TFSmiths is the largest independent Accident Repair and 24
hour breakdown company in the whole of the BD postcode area. We deal with more
work than anyone else in the locality. The reason for this success is our
consistent approach in producing the highest quality workmanship combined with
the highest possible standards of customer care. We have spent 30 years
perfecting the very finest quality service, the results of which can be
seen in the shear volume of satisfied customers we generate year on year.
Insurance Company
Approved
The fact that so many national and international
insurance companies have selected TFSmiths as their approved repairers ensures the
most competitive rates and most efficient industry standard times. Also, we don't just
offer our services to large insurance companies. Anybody with a requirement for
a professional, first rate customer service can enquire for
a FREE estimate at any time of the working day. See our contact
information for enquiry details.
Genuine, Official Parts
We offer the same high level of service that you would expect from a
franchised dealer. We supply and fit genuine, official parts ensuring that your
vehicle receives the finest quality repairs just as it would in a dedicated
dealership.
Large
Courtesy Vehicle Fleet
We have an extensive fleet of new courtesy vehicles to ensure
that you stay on the road while your vehicle is in for repair. Our successful
vehicle hire division provides us with a large array of high quality vehicles
for your use.
Extensive Equipment Base
We have access to a rich base of modern accident
repair equipment including:
- 6 Modern 'Spraybake' Ovens
- Water-based Paint
- Infra Red Drying Equipment
- Air Conditioning Service and Diagnostic Equipment
- Mig Welders
- Spot Welders
- Gas Welders
- Plastic Welders
- Sun Diagnostics Computers
- Latest Steering Geometry Equipment
(4x4)
- Car-O-Liner Workbenches
- Latest
I.T. Equipment
Cutting-Edge Information Technology
Focus
One of the many reasons that TFSmiths has been selected as
an approved repairer is our enthusiasm for using the latest technology to attain
industry standard timings and costs for all of our repair work. All of our
internal work is real-time monitored so that you can see where your vehicle is
in the repair process, informing you about all the information you need to know
about who is working on your vehicle, time of completion and excess details. We
even provide on-line access to a copy of your estimate. All
of this information is accessible 24 hours a day, 7 days a week from our
intuitive 'live status' screens. This technology
is brought to you by our use of the most advanced Bodyshop Management System on
the market - 'BodyMaster for Windows'. All of our
estimates are carried out on various computer-driven systems to rigorous
industry standard times. We currently
support the following estimating systems and are always ready to incorporate
new standards as they appear:
- Glassmatix III with Imaging
- Audatex with Imaging
- ClaimsPlus with Imaging
- BodyMaster for Windows advanced bodyshop management system with Imaging
TFSmiths also uses British Telecom's 'Infomotion' video imaging
system.
Professional Personnel
When you entrust your vehicle to us we ensure your trust
is well founded. From the moment you contact us you can be
sure you are in safe hands and your vehicle will be treated with
the same care and attention we give you, our customers. Because we know
what your vehicle means to you (we deal with thousands of customers every year)
our fully trained and qualified engineers will do whatever it takes to ensure
that you are back on the road with the minimum of fuss.
Large Capacity
Our current building complexes allow numerous vehicle
bays. We also have large, fully enclosed and secure grounds for vehicle storage.
Our sites also provide car parks, courtesy cars and all the other facilities you
have come to expect for our customers. Look around and see
for yourself. We are constantly expanding so keep an eye on our news pages
for further developments!
ISO 9002 Certified
In January 1996 we achieved ISO 9002 accreditation.
This means that we comply to a rigid set of rules of standard practice enabling
you to select us with confidence.
