Our 24 Hour Recovery Number Is:
01535 632722
On these pages you will find details of our 24 hour recovery
service. For more information on
any of the points below click the links to the left.
Key Benefits
The Largest Independent Company
TFSmiths is the largest independent Accident Repair and 24
hour breakdown company in the whole of the BD postcode area. Over the past 12
months from November 2000 to October 2001 our experienced personnel have
successfully dealt with over 11,000 recovery calls. We deal with more
work than anyone else in the locality. The reason for this success is our
consistent approach in producing the highest quality workmanship combined with
the highest possible standards of customer care. We have spent 30 years
perfecting the very finest quality service, the results of which can be
seen in the shear volume of satisfied customers we generate year on year.
Rapid Turnaround Time
We aim to reach every one of our customers
within 35 minutes with over 97% of our calls being handled under the hour.
Industry Approved
We are members of the most prominent national recovery
operator organisations such as AVRO the RRRA and the RMIF. See
our associations page for further details.
Industry Recognised
Currently we work for the nations three largest Recovery
Operators: Green Flag, The AA and The RAC. We also operate on behalf of DAS,
Call Assist, EastGate Assistance, Hambro, AutoHome and Care Recovery.
Experienced and Courteous Personnel
All of our personnel are well known for
their excellent customer-care skills. We are well aware that when you are
stranded in whatever situation you need to feel safe as soon
as possible.
Extensive Equipment
We operate a reliable fleet that is kept in top shape by our accredited mechanics.
All service vehicles are comprehensively stocked with a wide range of
parts. See our fleet list for images and details on all of our
vehicles currently in service. We have the facilities to receive assignments
through telephone, fax, RAM data or Electronic
Data Interchange (EDI). We utilise the latest versions of MotorTrade software's 'Garage Manager' and
'Turbo Dispatch'. Our inventory also holds bike trailers to cope with motorcycle
recovery.
ISO 9002 Certified
In January 1996 we achieved ISO 9002 accreditation.
This means that we comply to a rigid set of rules of standard practice enabling
you to select us with confidence.
